FREQUENTLY ASKED QUESTIONS
1. HOW OLD DO I HAVE TO BE TO JOIN TEAMBROS FITNESS CLUB?
A. The minimum age to sign up for a membership is 16 years. A parent or legal guardian signature is required on your membership agreement and pre-exercise questionnaire.
2. DO YOU OFFER STUDENT/FAMILY/SENIOR DISCOUNTS?
A. Unfortunately, we do not offer student, family or senior discounts. Please ask our team for more information on current promotions, which are also updated on our instagram accounts.
3. DO YOU ACCEPT FITNESS PASSPORT MEMBERS?
A. Teambros Fitness Club is not a partner facility of Fitness Passport.
4. CAN I BRING A FRIEND TO THE CLUB?
A. We understand that you would like to train with your friends. However, we kindly ask that you do not bring your friends who are not members of our Club.
5. DO YOU OFFER FREE TRIALS OR CASUAL DAY PASSES?
A. At Teambros, we do not offer any free trials or casual day passes. Our minimum period for a membership is 3 months. If we have a promotion period where we are offering free trials, this will be posted on our instagram.
6. DO YOU OFFER ANY GROUP FITNESS CLASSES?
A. We currently do not offer group fitness classes, but plan to organise some classes in the future. In the meantime, ask our team for information about our personal training services.
7. WHAT ARE YOUR PERSONAL TRAINING COSTS?
A. Our personal training fees differ depending on which trainer you choose to train with as well as the number of sessions you choose to take per week. You are welcome to request for a consultation to determine your accurate needs.
Since all of the training programs are catered for individuals according to their abilities and intentions, a consultation session is a crucial part of getting you started. All consultations are free of charge and can be booked online via our website.
8. CAN I ACCESS BOTH BRANCHES (WEST RYDE & EPPING)?
A. Members who signed up to our premium Epping branch will be granted access to our other branch at West Ryde.
9. WHAT ARE YOUR OPENING & STAFFED HOURS?
A. Teambros Fitness Club at both West Ryde and Epping are open 7 days a week from 5am to 12am (midnight).
Our staffed hours are as follows:
Monday to Thursday: 10am - 7:30pm
Friday: 12pm - 7pm
Saturday: 10am - 2pm (Epping only)
Sunday: Unstaffed
10. WHO SHOULD I SPEAK TO IF I HAVE MORE QUESTIONS?
A. You are able to complete an online enquiry form or directly contact our team on (02) 8068 2091 or 0437 965 960. Alternatively, please send us an email to [email protected]