Question 1

How old do I have to be to join Teambros Fitness Club?

Accepted Answer

The minimum age to join Teambros Fitness Club is 16 years. If you are under 18 years of age, you must visit the club in person with your parent or legal guardian to complete your membership. Your parent or legal guardian will need to co-sign the membership agreement and complete the required pre-exercise questionnaire. Both you and your parent or legal guardian must bring a valid photo ID. Please note that members under 18 cannot sign up online.

Question 2

How do I sign up for a membership?

Accepted Answer

You can sign up online or in person during staffed hours. If you choose to sign up online, you'll still need to visit the club during staffed hours to present a valid photo ID and collect your access key before you can begin using the gym.
To complete your membership, please bring:
 A valid photo ID (e.g. driver's licence or passport
Your bank card
Your bank account details

Question 3

What membership options do you offer?

Accepted Answer

Membership fees vary depending on your chosen home club. We offer membership options with minimum terms of 3, 6 or 12 months. Please visit the relevant club page on our website to view our current membership fees, or contact our team if you need help choosing the option that's right for you.

Question 4

Do you offer student, family or senior discounts?

Accepted Answer

We currently do not offer student, family or senior discounts. Our membership pricing is designed to be fair and consistent for all members. Be sure to check our social media pages or speak with our team for information on our latest promotions.

Question 5

Do you accept Fitness Passport members?

Accepted Answer

No. Teambros Fitness Club is not a participating Fitness Passport facility.

Question 6

Can I freeze my membership?

Accepted Answer

Yes. You can temporarily freeze your membership if you have a 6-month ongoing or 12-month ongoing membership. Please contact our team for more information about our membership freeze policy.

Question 7

How do I cancel my membership?

Accepted Answer

We're sorry to hear you're looking to cancel your membership. To cancel, you'll need to complete a Membership Cancellation Form. You can do this by visiting the club in person or by emailing our team, and we'll send the form to you.
Please note that cancellation terms and notice periods vary depending on your membership type. If you have any questions about your specific membership, please contact our team and we'll be happy to assist.

Question 8

Can I access both branches (West Ryde & Epping)?

Accepted Answer

If you have a membership at our premium gym in Epping, you'll enjoy access to both our Epping and West Ryde branches.

Question 9

Do you offer free trials or casual day passes?

Accepted Answer

At Teambros, we do not offer free trials or casual day passes. By keeping our club exclusively for members, we're able to maintain the safe, welcoming and member-focused environment that our members value. If you'd like to take a look around, our team would be happy to provide you with a tour of the club during staffed hours. You can easily book a club tour through our website.

Question 10

Can I bring a friend to the gym?

Accepted Answer

We understand that you'd like to train with your friends. However, for the same reason we do not offer free trials or casual day passes, access to the club is reserved for members only. If your friend is interested in joining Teambros, we'd be more than happy to show them around during our staffed hours. They can book a gym tour through our website or speak with our team for more information.

Question 11

Do you offer personal training?

Accepted Answer

Yes, of course! It’s what we’re known for. Teambros Fitness Club offers one-on-one personal training at our gyms in West Ryde and Epping. Every session is built around you, with a personalised approach that considers your goals, fitness level, experience and lifestyle.
You’ll work closely with a dedicated personal trainer who gets to know you, adapts your training as you progress and keeps you moving in the right direction.
If you’re ready to get started or simply want to learn more about personal training at Teambros, book a free consultation with us today.

Question 12

What is the Teambros 4 Weeks Diet Program?

Accepted Answer

The Teambros 4 Weeks Diet Program is a focused four-week personal training program in Sydney designed to help you build momentum towards your fitness goals. With personalised training, nutrition guidance and ongoing support, your personal trainer keeps you motivated, accountable and focused throughout the four weeks. Whether you’re a beginner or someone who already trains regularly who has hit a plateau, the program provides the structure and consistency you need to improve your habits, make progress and build a strong foundation for lasting results.

Question 13

Is personal training suitable for beginners who have never been to a gym?

Accepted Answer

Absolutely. You don’t need any previous gym experience to start personal training at TeamBros. In fact, working with a personal trainer is a great way to learn the fundamentals, including how to use gym equipment safely and correctly, while building your confidence and becoming comfortable in the gym from day one.
Your trainer will start at a level that’s right for you, guide you through each exercise and gradually progress your training as your strength, fitness and confidence improve. Everyone starts somewhere, and we’re here to make sure you start the right way.

Question 14

Do you offer personal training for seniors?

Accepted Answer

Yes, we do! Our personal trainers have experience working with older adults and can tailor training to your individual fitness level, abilities and goals. As we get older, staying active can play an important role in maintaining strength, mobility, balance and overall wellbeing.
We’ll work with you at an appropriate pace and adapt your training where needed, so you can continue building confidence and staying active.

Question 15

Do you offer personal training during and after pregnancy?

Accepted Answer

Yes. Teambros offers personal training for women during pregnancy and after giving birth. Your personal trainer will make appropriate adjustments as your needs change. We’ll also take into account any advice or recommendations from your healthcare professional to ensure your training remains appropriate and safe.
When you’re ready to return to exercise after pregnancy, we can help you gradually rebuild your strength, fitness and confidence at a pace that’s right for you.

Question 16

Do I need a Teambros gym membership for personal training?

Accepted Answer

Yes. Our personal training services are available to Teambros Fitness Club members. Your membership gives you access to our gym facilities, allowing you to train with your personal trainer and continue working on your fitness outside your scheduled sessions.

Question 17

How do I get started with personal training at Teambros?

Accepted Answer

Getting started begins with a free face-to-face personal training consultation at Teambros. Whether you’re ready to start or simply want more information, we want to understand you, your goals and what you expect from personal training before you make any commitment.
Think of it as an information session where we get to know you and you get to know us. We’ll talk through your goals, training experience, lifestyle and expectations, explain how our personal training works and answer any questions you have.
You can book your free consultation through our website, and a member of the Teambros team will contact you to confirm your booking and arrange a time that works for you.

Question 18

Do you offer personal training consultations over the phone?

Accepted Answer

Our initial personal training consultations are held face to face at Teambros. We believe getting to know you in person is an important part of making personal training truly personal.
It gives you the opportunity to see the gym, meet the people behind Teambros and get a feel for our community. It also gives us the chance to understand your goals, experience and expectations, and show you relevant examples and different training approaches that may suit what you want to achieve. This helps you better understand your options, ask questions and know what to expect before making any commitment.

Question 19

What are your personal training costs?

Accepted Answer

Personal training fees vary depending on the level of the personal trainer you choose. We recommend booking a complimentary consultation so we can discuss your goals and recommend the most suitable trainer and program for your needs.
As every personal training program is tailored to each individual's fitness level, goals, and experience, the consultation is an important first step. All consultations are free of charge and can be booked online through our website, or by phone or email.

Question 20

Who will be my personal trainer?

Accepted Answer

This is one of the reasons your initial consultation is so important. We take the time to understand your goals, needs and experiences so we can match you with a personal trainer who is well suited to you. Our trainers have different areas of experience and expertise, so we’ll recommend the trainer and level of support we believe will best help you work towards your goals.

Question 21

How long are personal training sessions at Teambros?

Accepted Answer

Each personal training session runs for 50 minutes. Our personal training packages start with a minimum commitment of 10 sessions, giving you and your trainer the opportunity to build consistency, track your progress and develop your training over time.

Question 22

Where does Teambros offer personal training in Sydney?

Accepted Answer

Teambros Fitness Club offers personal training at our gyms in Epping and West Ryde. While these are our two Sydney locations, our clients come from across the city, including nearby suburbs such as Ryde, Meadowbank, Melrose Park, Carlingford and Castle Hill, as well as areas further away.
For many of our members, it’s not simply about finding the closest gym. They choose Teambros for our personal training, experienced trainers and the supportive community we’ve built.

Question 23

Do you offer any group fitness classes?

Accepted Answer

We currently do not offer group fitness classes, but we plan to introduce them in the future. In the meantime, please speak to our team about our personal training services, as this is our area of expertise.

Question 24

Is the gym suitable for beginners?

Accepted Answer

Absolutely! We welcome members of all fitness levels, from complete beginners to experienced gym-goers. If you're just starting your fitness journey and would like additional support, ask our team about our personal training services. We're here to help you build confidence and achieve your fitness goals.

Question 25

Will someone show me how to use the equipment when I first join?

Accepted Answer

The easiest way to learn how to use our equipment is by scanning the QR code on each machine, which links to a demonstration video from the manufacturer. Each machine also includes instructional diagrams, and our team is available to answer any basic questions. If you're looking for more personalised support, please enquire about our personal training services.

Question 26

What are your opening and staffed hours?

Accepted Answer

Both our West Ryde and Epping branches are open 7 days a week, from 5:00am to 12:00am (midnight).
Our staffed hours are as follows:
Epping
Monday to Friday: 10:00am – 7:30pm
Saturday: 10:00am – 2:00pm
Sunday: Unstaffed
West Ryde
Monday to Friday: 11:00am – 7:00pm
Saturday: Unstaffed
Sunday: Unstaffed

Question 27

Is Teambros Fitness Club a 24-hour gym?

Accepted Answer

No. Teambros Fitness Club is not a 24-hour gym. Our Epping and West Ryde gyms are open from 5:00 am to midnight, seven days a week, 365 days a year.

Question 28

What should I bring on my first visit?

Accepted Answer

Please bring a towel and a water bottle, and wear comfortable workout clothing with enclosed athletic footwear.

Question 29

Do you provide towels?

Accepted Answer

Members are required to bring their own towel for every workout. If you forget yours, Teambros towels are available for purchase from our vending machines.

Question 30

Do you have showers and lockers?

Accepted Answer

Yes. Both of our clubs are equipped with showers, lockers, and open cubbies for you to store your belongings during your workout, all free of charge.
We also offer lockers for hire at our Epping gym for an additional cost if you'd like to store your gym essentials securely on an ongoing basis. Please speak to our team for more information or to arrange a locker hire.

Question 31

Is parking available?

Accepted Answer

West Ryde: You can park at the nearby Woolworths and Coles car parks, both of which offer up to 2 hours of free parking. There is also ample street parking available around the gym.
Epping: Parking is available at 8 Chambers Court, Epping, the building next to our gym. Members can park on Basement Level 1 and receive 2 hours of free parking by validating their parking using our QR code. There is also plenty of street parking available nearby if you prefer.

Question 32

Do you offer a crèche or child-minding service?

Accepted Answer

Unfortunately, we do not offer a crèche or child-minding service at this time. Please arrange suitable care for your little ones before your visit so you can enjoy your workout with peace of mind.

Question 33

What is your gym etiquette?

Accepted Answer

At Teambros, we're committed to creating a safe and positive training environment for everyone. We ask all members to be considerate of others and help keep the gym clean and organised. Our club rules are displayed throughout the gym and are also available on our website. If you're ever unsure about anything, our friendly team is always happy to help.

FAQs

Membership

Personal Training

Gym Services

Club Information

Contact

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FAQs

Membership

01How old do I have to be to join Teambros Fitness Club?

02How do I sign up for a membership?

03What membership options do you offer?

04Do you offer student, family or senior discounts?

05Do you accept Fitness Passport members?

06Can I freeze my membership?

07How do I cancel my membership?

08Can I access both branches (West Ryde & Epping)?

09Do you offer free trials or casual day passes?

10Can I bring a friend to the gym?

Personal Training

01Do you offer personal training?

02What is the Teambros 4 Weeks Diet Program?

03Is personal training suitable for beginners who have never been to a gym?

04Do you offer personal training for seniors?

05Do you offer personal training during and after pregnancy?

06Do I need a Teambros gym membership for personal training?

07How do I get started with personal training at Teambros?

08Do you offer personal training consultations over the phone?

09What are your personal training costs?

10Who will be my personal trainer?

11How long are personal training sessions at Teambros?

12Where does Teambros offer personal training in Sydney?

Gym Services

01Do you offer any group fitness classes?

02Is the gym suitable for beginners?

03Will someone show me how to use the equipment when I first join?

Club Information

01What are your opening and staffed hours?

02Is Teambros Fitness Club a 24-hour gym?

03What should I bring on my first visit?

04Do you provide towels?

05Do you have showers and lockers?

06Is parking available?

07Do you offer a crèche or child-minding service?

08What is your gym etiquette?

Contact